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Fix Sound and Picture Quality Issues with Sky

how to fix poor sound quality

There’s nothing more annoying than settling in to watch your favourite TV programme or film only to find the picture or audio isn’t the quality it usually is. These are the most commonly reported problems:

  • A multi-colored plain screen or blue or green screen with no pictures.
  • Either a jumping or a rolling picture.
  • Black and White instead of color programs.
  • Stationary or distorted images.
  • Snowflakes or white dots or sort of interference.
  • Split-up images.
 

Solve picture problems:

  • Cross check with other channels: switch between channels and check to see if the image quality is uniform. If all your channels are seeing the same image degradation then there’s likely a problem with either your TV, satellite dish or Sky box.
  • Check the weather: Sky’s satellites don’t function properly when they have to broadcast through ‘severe weather’, this can mean heavy rain, lightning, snow or strong winds. All of these can result in bad image quality or a failure to receive signal.
  • Complete power down: turn off all of your TV equipment with the remotes and then switch off and unplug them from the walls. Wait 30 seconds and plug them back in and turn them on, check the image quality on your problem channel.

Solve audio problems:

  • Check the volume is turned up on your TV
  • Ensure that any and all audio equipment plugged into the TV is on and is working properly
  • Check the sound quality on other channels
  If your problems persist, consider getting in touch with the Sky phone number UK and speaking to one of their technicians.

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Sky Phone Number is operated by Search Me Ltd, a directory service providing direct dial 0844 numbers for customers who want a quick and easy way to connect to UK business call centres. Our 0844 Sky phone number calls cost 7p per minute plus your phone companies access charge. We are not affiliated with this or any company listed on this website. Callers must be over the age of 18. The Sky Phone number supplied is operated by an external premium service provider and is not free of charge. If you are unsure of your network costs we strongly advise contacting your network supplier BEFORE using our service. Callers must be 18+ and have the bill payers permission.