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How To Fix Sky Broadband Security Problems


By and large, the Internet has been a huge boon to productivity. Shopping, handling bills and managing your bank account have all been made quick and simple with the Internet. That’s fantastic news, but it becomes a real pain when your Sky broadband seems to be locking you out of these services without an explanation. If you’ve been bumping up against secure websites like your bank, altering your security settings might fix the problem.

Most of these secure websites will only let you in if you allow them to install a small file on your computer known as a cookie. With these big, trustworthy websites there’s nothing to worry about, but security software like McAfee could try to automatically block it. Check the settings of your security software before you take the following browser based steps.

This is how you ensure that your web browser is accepting cookies for Internet Explorer, Mozilla Firefox, Google Chrome and Safari.

Internet Explorer

  • Choose the Tools menu and then click on the Internet Options.
  • Click the Privacy
  • Scroll the slider under the Settings options to set your privacy level.
  • Just ensure that it is not set to Block all Cookies.
  • After setting the slider to either high, medium high or medium would let you access any secure website which you wish to.
  • Click OK.


  • Just choose the Tools menu and then click Options.
  • Click the Privacy option.
  • Just make sure that the drop-down box is set to ‘Remember History’.
  • Click OK.

Google Chrome

  • Choose the Tools menu and then select Options.
  • Just click on the Under the Bonnet tab.
  • Now select the Content Settings button.
  • Click on the Cookies tab.
  • Now just choose the option ‘To Allow local data’ to be set.
  • Select Close option and again close.


  • Just choose the cog (the Settings menu) and then select Preferences option.
  • Then click the Security tab.
  • Now from Under Accept cookies option, just choose ‘Only from sites I visit’.
  • Just close the pop-up box by using the top right-hand corner’s little square.

With this done, you should be able to enter those secure websites. If the problem persists, call the Sky telephone number or visit their website.

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